Help & FAQs

Frequently asked questions

What is an accredited investor?

Accredited investors meet standards defined by the US Securities and Exchange Commission which allow them to invest in certain private securities offerings. Most startups raising money do so from accredited investors only.


The SEC web site contains the full definition. In general, any of the following would meet the standard:


  • Individuals with annual income over $200K (individually) or $300K (with spouse) over the last 2 years and an expectation of the same this year
  • Individuals with net assets over $1 million, excluding the primary residence (unless more is owed on the mortgage than the residence is worth)
  • An institution with over $5 million in assets, such as a venture fund or a trust
  • An entity made up entirely of accredited investors

What is CoinList?

CoinList is where early adopters invest in and trade the best digital assets.

How do I show accreditation based on crypto assets?

In order to fulfill the accreditation requirements with your crypto-asset holdings, you can either

  • Upload a screenshot from a credible cryptocurrency exchange or wallet showing holdings & valuations worth over $1MM USD. The screenshot should include the date and evidence tying the investor to the account (e.g. your name or the investing entity's name), or
  • Upload a message cryptographically signed using the private key of your wallet or wallets, proving that you own assets worth over $1MM USD. 
In either case, you will also need to provide documentation of your debts (e.g. via a credit report or letter from your accountant) in order to qualify. 


Detailed instructions for preparing a signed message


1. Prepare the following message for signature:


I, <Signatory Name>, certify under penalty of perjury that <Investing Entity Name> is the sole owner of the cryptocurrency address associated with this message as of <Today's Date>.


Replace the angle brackets with your name, the name of the investing entity, and the date.


2a. Signing the message - ETH


For Ether, use MyEtherWallet's message signing tool


Paste the message into the text field.




Select your wallet provider. (In this example, we use MetaMask.)




Click 'Connect'. Then, click 'Sign Message' to sign and approve the transaction. (There is no cost.)




Here is an example signed message:




2b. Signing the message - BTC


For Bitcoin, most wallets implement the ability to sign a message with your Bitcoin address’ private key. See this tutorial about how to sign a messaging with a blockchain.info wallet. See here for Jaxx wallet.


3. Submitting


Create a document with the message you signed, address, and message signature (sample information provided below):


A. Message:


I, John Smith, certify under penalty of perjury that I am the sole owner of the cryptocurrency address associated with this message as of Dec. 13, 2017.


B. Address


1UsRE3sak3u7qNaQ8Y1X4UmQS93qruLMt


C. Signature


IEXlF8laYLp1ZdQbIxWcXvQdt7d/0TyKLqKMNoTdpqCXG7LLm6upe4wjl6q9ZAtHc4paw9LqP8CudBNyOEwt1mo=


You can upload this information via the CoinList sale registration process or email the information to our team at team@coinlist.co.


In the event that your funds are spread across multiple wallets, you will need to include a signed message from each address.


Also, remember to provide documentation of your debts (e.g. via a credit report or letter from your accountant).

How long do wire and ACH transfers take?

Domestic Wire transfers can take up to 1-2 business days. 

International Wire transfers can take up to 5-7 business days. 


Normal ACH transfers can take up to 3-7 business days.

Instant ACH transfers are credited same day, but the debit may not be reflected in your bank account for up to 1-2 business days.


There are limits to the maximum amount you can fund your account via ACH. Please see coinlist.co/legal for the most up to date information. 

CoinList Referral Ticket Competition

Update - June 15, 2020 

Referral Tickets will continue to be awarded until 10,000 tickets have been distributed per the eligibility of CoinList's Referral Program. 


Overview - Referral Tickets

If you refer a friend to CoinList and your friend successfully onboards to coinlist.co and completes a buy or sell order of $100 USD or more (or 100 USD equivalent of any cryptocurrency) in a single trade within 90 days of signing up, you and your friend each receive one referral ticket. You can receive multiple tickets during the period. The competition ends once 10,000 referral tickets are distributed. 


After 10,000 tickets are distributed, CoinList will randomly select one referral ticket from the pool of all referral tickets. An individual user may earn unlimited referral tickets during the period. The owner of the winning referral ticket will receive 1 BTC, which will be automatically deposited into his or her account. 


Eligibility 

In order to be eligible for the referral tickets, both users must be in one of CoinList Market's approved jurisdictions. Please see coinlist.co/legal for more details on approved jurisdictions. Additionally: 


  • Each user must sign up and complete KYC.
  • The new user must sign-up via an eligible referral link. 
  • Only one referral link may be used. 
  • Only one entity per user is eligible.
  • CoinList employees and contractors are not eligible. 
  • New users must make a purchase or sale of $100 (or cryptocurrency equivalent) in a single transaction
  • CoinList reserves the right to not distribute rewards to any user for any reason at its sole discretion. 

CoinList reserves the right to not award rewards for any reason at its sole discretion. 


Competition Period

The competition period will end after 10,000 referral tickets have been distributed. Any referrals made after this date will not credit either the referring user or their friend with either the referral bonus or the ticket.


Reward Distribution

The winning ticket from the competition will be selected at random from the pool of 10,000 referral tickets following the close of the Competition Period. The owner of the winning ticket in the competition will receive 1 BTC, subject to eligibility, which shall be deposited into such user’s CoinList wallet. 


The winner of the competition will be announced shortly following the end referral via email. The winner of the competition agrees to have their name used in additional CoinList marketing materials in association with this competition. 


Additional Terms & Conditions

You agree to be bound by these Rules and the CoinList Terms and Conditions by participating in the Referral Competition. CoinList Markets does not guarantee any payment pursuant to the Rules. 10,000 referral tickets are available during the period. CoinList Markets reserves the right to change the Rules or cancel the Referral Competition at any time in its sole and absolute discretion.





What’s a qualified purchaser?

Qualified purchasers as defined by the US Securities and Exchange Commission are individuals with at least $5M in investments or funds with at least $25M in investments.

What is KYC/AML?

In order to invest through CoinList, you need to pass identity verification and KYC/AML (Know Your Customer/Anti-Money Laundering) checks. These checks apply equally to U.S. and non-U.S. residents. In general, you will need to provide name, address, a selfie, and government-issued ID image. 


You can learn more about KYC/AML here.

Topics

Investors

What is an accredited investor?

Accredited investors meet standards defined by the US Securities and Exchange Commission which allow them to invest in certain private securities offerings. Most startups raising money do so from accredited investors only.


The SEC web site contains the full definition. In general, any of the following would meet the standard:


  • Individuals with annual income over $200K (individually) or $300K (with spouse) over the last 2 years and an expectation of the same this year
  • Individuals with net assets over $1 million, excluding the primary residence (unless more is owed on the mortgage than the residence is worth)
  • An institution with over $5 million in assets, such as a venture fund or a trust
  • An entity made up entirely of accredited investors

How do I show accreditation based on crypto assets?

In order to fulfill the accreditation requirements with your crypto-asset holdings, you can either

  • Upload a screenshot from a credible cryptocurrency exchange or wallet showing holdings & valuations worth over $1MM USD. The screenshot should include the date and evidence tying the investor to the account (e.g. your name or the investing entity's name), or
  • Upload a message cryptographically signed using the private key of your wallet or wallets, proving that you own assets worth over $1MM USD. 
In either case, you will also need to provide documentation of your debts (e.g. via a credit report or letter from your accountant) in order to qualify. 


Detailed instructions for preparing a signed message


1. Prepare the following message for signature:


I, <Signatory Name>, certify under penalty of perjury that <Investing Entity Name> is the sole owner of the cryptocurrency address associated with this message as of <Today's Date>.


Replace the angle brackets with your name, the name of the investing entity, and the date.


2a. Signing the message - ETH


For Ether, use MyEtherWallet's message signing tool


Paste the message into the text field.




Select your wallet provider. (In this example, we use MetaMask.)




Click 'Connect'. Then, click 'Sign Message' to sign and approve the transaction. (There is no cost.)




Here is an example signed message:




2b. Signing the message - BTC


For Bitcoin, most wallets implement the ability to sign a message with your Bitcoin address’ private key. See this tutorial about how to sign a messaging with a blockchain.info wallet. See here for Jaxx wallet.


3. Submitting


Create a document with the message you signed, address, and message signature (sample information provided below):


A. Message:


I, John Smith, certify under penalty of perjury that I am the sole owner of the cryptocurrency address associated with this message as of Dec. 13, 2017.


B. Address


1UsRE3sak3u7qNaQ8Y1X4UmQS93qruLMt


C. Signature


IEXlF8laYLp1ZdQbIxWcXvQdt7d/0TyKLqKMNoTdpqCXG7LLm6upe4wjl6q9ZAtHc4paw9LqP8CudBNyOEwt1mo=


You can upload this information via the CoinList sale registration process or email the information to our team at team@coinlist.co.


In the event that your funds are spread across multiple wallets, you will need to include a signed message from each address.


Also, remember to provide documentation of your debts (e.g. via a credit report or letter from your accountant).

What’s a qualified purchaser?

Qualified purchasers as defined by the US Securities and Exchange Commission are individuals with at least $5M in investments or funds with at least $25M in investments.

What is KYC/AML?

In order to invest through CoinList, you need to pass identity verification and KYC/AML (Know Your Customer/Anti-Money Laundering) checks. These checks apply equally to U.S. and non-U.S. residents. In general, you will need to provide name, address, a selfie, and government-issued ID image. 


You can learn more about KYC/AML here.

Is there a contact email?

All questions can be sent to team@coinlist.co.


How long does accreditation take?

Accreditation can take up to 72 hours, though it’s usually much faster. You can see the status of your accreditation application here.


Please contact team@coinlist.co with any accreditation specific inquiries.


Why do you need my SSN?

Your SSN is required under our KYC/AML policy, a process set by our banking provider. We verify US investor's social security number and birthdate against credit records then verify the investment signatory against OFAC and similar databases to flag prohibited or high risk persons and entities.


How do I accredit my company?

In order to accredit your company entity with CoinList, you need to meet any of these following SEC requirements:


  • upload statements showing net assets greater than $5m, dated within 90 days 
  • upload documents showing that all shareholders are qualified purchasers 
  • upload documents showing that all shareholders are accredited investors based on individual assets over $1m or income over $200k ($300k with spouse)

How do I accredit my trust?

In order to accredit a trust, you need to provide documents showing the trust's asset amount is over $5m. You can have your attorney or CPA write a letter attesting to this. Here is a set of templates that can be signed by them.

Why is a credit report necessary?

If you are providing evidence of your accreditation on the basis of having over $1 million in net assets, the company you are investing in is required to verify your debts in order to confirm that your net assets are greater than $1M. CoinList requests this credit report and includes only total debts (excluding mortgages) when verifying your accredited investor status.

Why did my accreditation status "expire"?

According to SEC rules, we must check your accreditation status every three months if you accredited based on net-worth, and annually if you accredited based on income.

Who will see accreditation documents I upload?

Documents you upload as evidence of accreditation are kept private and are only used to assess your accreditation status. Our team of licensed attorneys and CPA's review these documents to ensure that the relevant accredited investor thresholds are met.


About

What is CoinList?

CoinList is where early adopters invest in and trade the best digital assets.

What is Token Sale Manager?

Token Sale Manager (formerly "ComplyAPI") empowers digital asset companies and networks to run a compliant token sale by providing tools to manage investors, meet compliance requirements, sign and distribute documents, and securely accept payments.

Can non-US residents use CoinList?

Non-US investors can invest and trade on CoinList as long as they meet local laws regarding investment compliance. Please visit coinlist.co/legal for more information and contact team@coinlist.co with any questions.


Is CoinList licensed or regulated?

CoinList Markets, LLC is registered as a money services business with the Financial Crimes Enforcement Network (FinCEN), Registration Number 31000158383629. CoinList Markets, LLC is registered with the Nationwide Multistate Licensing System and Registry (NMLS), ID number 1785267. 


CoinList Services, LLC is a technology services company that assists with the compliant purchase and sale of tokens and is not a licensed entity.


CoinList Lend, LLC is a proprietary cryptocurrency lender and is not a licensed entity. 


EC Securities LLC is a FINRA and SEC registered broker-dealer CRD#: 287845/SEC#: 8-69913.


Security & 2FA

CoinList use two-factor authentication (2FA) for every account and most transactions, and we partner with top custodians like BitGo and Gemini Custody so your funds are safe. Funds held in cold storage are insured by our custodian partners' insurance policies. Best of all, crypto storage is free. We don’t charge any custody or wallet fees when using CoinList or the CoinList app.


Payments & Wallets

How long do wire and ACH transfers take?

Domestic Wire transfers can take up to 1-2 business days. 

International Wire transfers can take up to 5-7 business days. 


Normal ACH transfers can take up to 3-7 business days.

Instant ACH transfers are credited same day, but the debit may not be reflected in your bank account for up to 1-2 business days.


There are limits to the maximum amount you can fund your account via ACH. Please see coinlist.co/legal for the most up to date information. 

How long do bitcoin transactions take?

Bitcoin transactions have hundreds to thousands of confirmations from their networks to confirm that they are real transactions. CoinList waits for 6 confirmations to consider the transaction - this can take anywhere from thirty minutes to twelve hours.


How long do ether transactions take?

CoinList waits for 30 confirmations to consider an ETH or ERC-20 transaction final. Although typically this should only take about ~5 minutes,this can take anywhere from five minutes to four hours. You can see the number of confirmations in your CoinList wallet.

Can I fund my wallet or investments using my online exchange wallet?

Yes. 


For withdrawals, you should re-confirm the withdrawal address on both your 3rd party exchange wallet and CoinList prior to submitting a withdrawal. Exchanges have various policies for crypto deposits, and the sending addresses don't always match the receiving addresses. We recommend you designate a return address for which you hold the private keys. CoinList is not responsible for transfers being appropriately credited to your account at a 3rd party exchange. 

Are there deposit and withdrawal fees?

Other than as set forth below, CoinList does not charge fees associated with withdrawing or depositing crypto. However, the applicable network may charge transfer fees, which are not paid to CoinList or the custodian. 


CoinList Markets does not charge for ACH transfers or crypto transfers.


CoinList charges $10 per outgoing U.S. wire and $30 per outgoing foreign wire.

CoinList does not charge for incoming wires. 


If an incoming wire cannot be matched to your name, we will not attempt to return the wire if the amount is less than $10 for US bank accounts or $30 international bank accounts. Please contact customer support, if you believe a wire has not been properly credited to your account.

How do I fund my CoinList wallet?

U.S. residents may deposit USD via ACH or wire. Simply click “deposit” from inside your USD wallet. In order to deposit via ACH you will have to link your bank account with Plaid. 


U.S. and foreign residents may deposit USD via wire. Simply click deposit from inside your USD wallet. 


U.S. and foreign residents may deposit via crypto. Simply click deposit from inside the appropriate crypto wallet. 


What's a wallet?

In general, a wallet is a program that enables users to send and receive digital currency and track their balances and transactions. They also store important security information: your public and private keys. There are several types of wallets: Hardware, Software, and Online. Hardware wallets store a user's private keys on a hardware device like a USB. Trezor and Ledger are popular hardware wallet brands. Software wallets run as an app on your phone or desktop. Online wallets run in the cloud and are accessible from any computer or smartphone in any location. 


CoinList offers online wallets. 


We also use the term "wallet" to describe your U.S. dollar account. 

How to withdraw CELO

You can withdraw your CELO from CoinList at any time. You can initiate a withdraw by:

If you are withdrawing your CELO to Bittrex, please note the following:

  • You will need to move your CELO to a self-custodied CELO wallet before transferring to Bittrex.
  • Currently, the only available option for CELO self custody is with Ledger.
  • If you have questions on how to set up your Ledger wallet, please contact the cLabs team directly on their Discord server

If you are withdrawing your CELO to OKCoin, please note the following:

  • CELO transfers into OKCoin should work normally. However, CELO transfers out of OKCoin may be significantly delayed or not processed.

At this time, the following custodians/exchanges are able to accept deposits directly from your CoinList wallet

  • Anchorage
  • OKCoin

CELO Auction Lock-Up

For users who participated in the Celo Auction on CoinList. Per the terms of your purchase, your Celo will be locked for 12 months, with the first 10% available to transfer or trade after 60 days and then each incremental 10 % unlocked every 30 days thereafter on the 11th of each month. Locked cGLD is still available to participate in staking. 


Staking rewards earned during the lock-up period will be fully transferable after they have been distributed to your wallet. 


Previous CELO backers may have a lock-up as well. If you are not familiar with the terms of your lock-up, please contact team@coinlist.co for more information. 

How to deposit CELO

You can deposit CELO to your CoinList wallet at any time. You can initiate a deposit by:

At this time, the following custodians/exchanges are able to send deposits directly to your CoinList wallet:

  • Ledger
  • Anchorage
  • Bittrex
  • OKCoin

Setting Up 2FA

In order to use CoinList wallets, you must set up device based 2FA. CoinList does not support SMS or phone-based 2FA.


Enable Two-Factor Authentication

Use multi-factor authentication to secure your account. Once enabled, you'll be required to enter a code created by an app on your phone like Google Authenticator, Duo Mobile, or Microsoft Authenticator to log in to your CoinList account.


STEP 1

Get an authentication app for your phone or tablet by downloading and installing:

STEP 2

Open the authentication app, tap the "+" icon in the top right of the app, and scan the QR code image with your phone or tablet's camera.

Make sure to save the security codes in case you lose access to your 2FA device. 


STEP 3

Enter code generated by your app when prompted

Once the QR code is scanned, enter the 6-digit code generated by your authentication app in your CoinList account


You are done!

Silvergate Exchange Network (SEN)

If you have a Silvergate Exchange Network (SEN) account, you can connect your account to CoinList to enable instant USD deposits and withdrawals 24/7. Please contact team@coinlist.co to request to connect your SEN account.

Are there fees for storing assets in CoinList wallets?

No, there are no fees for using CoinList wallets to store your crypto? If you make a crypto withdrawal, you will need to pay the applicable network fees which are not paid to CoinList or our custodian partners.

Are my funds secure in CoinList Wallets?

Yes! CoinList works with a number of highly vetted 3rd party custodians and wallet providers including Anchorage, Bitgo, Gemini Custody, and Silvergate Bank to ensure the security of your assets. 


Funds held in cold storage are covered under the insurance policies of our custodian partners. Please note, not all funds are held in cold storage at all times. 



Rewards

CoinList Referral Ticket Competition

Update - June 15, 2020 

Referral Tickets will continue to be awarded until 10,000 tickets have been distributed per the eligibility of CoinList's Referral Program. 


Overview - Referral Tickets

If you refer a friend to CoinList and your friend successfully onboards to coinlist.co and completes a buy or sell order of $100 USD or more (or 100 USD equivalent of any cryptocurrency) in a single trade within 90 days of signing up, you and your friend each receive one referral ticket. You can receive multiple tickets during the period. The competition ends once 10,000 referral tickets are distributed. 


After 10,000 tickets are distributed, CoinList will randomly select one referral ticket from the pool of all referral tickets. An individual user may earn unlimited referral tickets during the period. The owner of the winning referral ticket will receive 1 BTC, which will be automatically deposited into his or her account. 


Eligibility 

In order to be eligible for the referral tickets, both users must be in one of CoinList Market's approved jurisdictions. Please see coinlist.co/legal for more details on approved jurisdictions. Additionally: 


  • Each user must sign up and complete KYC.
  • The new user must sign-up via an eligible referral link. 
  • Only one referral link may be used. 
  • Only one entity per user is eligible.
  • CoinList employees and contractors are not eligible. 
  • New users must make a purchase or sale of $100 (or cryptocurrency equivalent) in a single transaction
  • CoinList reserves the right to not distribute rewards to any user for any reason at its sole discretion. 

CoinList reserves the right to not award rewards for any reason at its sole discretion. 


Competition Period

The competition period will end after 10,000 referral tickets have been distributed. Any referrals made after this date will not credit either the referring user or their friend with either the referral bonus or the ticket.


Reward Distribution

The winning ticket from the competition will be selected at random from the pool of 10,000 referral tickets following the close of the Competition Period. The owner of the winning ticket in the competition will receive 1 BTC, subject to eligibility, which shall be deposited into such user’s CoinList wallet. 


The winner of the competition will be announced shortly following the end referral via email. The winner of the competition agrees to have their name used in additional CoinList marketing materials in association with this competition. 


Additional Terms & Conditions

You agree to be bound by these Rules and the CoinList Terms and Conditions by participating in the Referral Competition. CoinList Markets does not guarantee any payment pursuant to the Rules. 10,000 referral tickets are available during the period. CoinList Markets reserves the right to change the Rules or cancel the Referral Competition at any time in its sole and absolute discretion.





CoinList Referral Rewards

(Updated  July 22nd, 2020) 


CoinList Referral Program 

If you refer a friend to CoinList and your friend successfully onboards to coinlist.co and completes a buy or sell order of $100 USD or more (or 100 USD equivalent of any cryptocurrency) in a single trade on coinlist.co within 90 days of signing up, you and your friend may be eligible to receive ~$10 of BTC deposited into each of your CoinList Wallets. Trades on CoinList Pro are not eligible for referral rewards


There are 2000 rewards available for all users each month. You may see the remaining rewards for the current month at coinlist.co/rewards. Rewards will be distributed on a first-come, first-serve basis. If there are no more remaining rewards for the month and you make a successful referral, you will not receive a referral reward in that month or any other. 


If you make a successful referral, your referral reward will be delivered to your wallet approximately 4 days after the transaction. The amount of BTC will be calculated at the market price of BTC at the time of distribution. 


Eligibility 

In order to be eligible for the referral bonus, both users must be in one of CoinList Market's approved jurisdictions. In addition, new user accounts from Bangladesh, India, Indonesia, Philippines, Nigeria, Russia, Uzbekistan, Thailand, and Vietnam are ineligible.  Please see coinlist.co/legal for more details on approved jurisdictions. 


Additionally

  • Each user must sign up and complete KYC.
  • The new user must sign-up via an eligible referral link. 
  • Only one referral link per new user may be used. 
  • Only one entity per user is eligible.
  • CoinList employees and contractors are not eligible. 
  • New users must make a purchase or sale of $100 (or cryptocurrency equivalent) in a single transaction on coinlist.co
  • Trades on CoinList Pro are not eligible for referral rewards
  • New user must trade within 90 days of completing KYC
  • CoinList reserves the right to not distribute rewards to any user for any reason at its sole discretion. 

Period

There are 2000 rewards available for all users each month. You may see the remaining rewards for the current month at coinlist.co/rewards. The program has no scheduled end-date. CoinList retains the right to end or modify the rewards program at any time. 


Reward Distribution

For each eligible referral, CoinList will distribute $10 of BTC, which shall be deposited into such user’s CoinList wallet subject to eligibility. Rewards will be distributed approximately 4 days after an eligible referral. 


The amount of BTC will be calculated at the market price of BTC at the time of distribution. It may not equal exactly $10 due to market price fluctuations.


There are 2000 rewards available for all users each month. Rewards will be distributed on a first-come, first-serve basis. If there are no more remaining rewards for the month and you make a successful referral, you will not receive a referral reward in that month or any other.  


Additional Terms & Conditions

You agree to be bound by these Rules and the CoinList Terms and Conditions, found here, by participating in the Referral Program. CoinList Markets does not guarantee any payment pursuant to the Rules. CoinList Markets reserves the right to change the Rules or cancel the Referral Program at any time in its sole and absolute discretion. CoinList Markets also reserve the right to render a user ineligible for participation in this referral program should it hold, in its sole discretion, that the user has engaged in any fraudulent, deceptive, abusive or unlawful behavior, including but not limited to Prohibited Use or Prohibited Businesses as those terms are defined in the Terms of Service, found here.


Information on Celo Staking

What is CELO staking? 

CELO is the native utility token for the Celo blockchain. Instead of using miners and a Proof-of-Work (PoW) consensus mechanism to verify transactions and maintain the integrity of the Celo blockchain, Celo uses a Proof-of-Stake consensus mechanism. This means that network participants are able to stake a certain amount of CELO for the right to honestly verify transactions on Celo and receive rewards for doing so. Additionally, CELO owners are able to lock their tokens and vote for these network participants, known as validators. CELO holders that lock and vote their tokens receive additional CELO as a reward for voting for honest and active validators on the network. CoinList manages the locking and voting for users who deposit CELO into their CoinList wallet so they can passively receive additional CELO. 


When will I receive my CELO staking rewards?

Once per month, CoinList will distribute rewards to users pro-rata of their average holdings over the month. We will notify you via email once your rewards have been distributed into your CoinList wallet. 


Will my staking rewards be automatically re-staked? Are CELO rewards compounding? 

Yes, your Celo staking rewards are automatically re-staked and earning additional rewards unless you withdraw or trade them. Celo rewards are compounding daily, but are only distributed once per month. 


How do I earn staking rewards on CoinList?

When you deposit or purchase a supported Proof-of-Stake (PoS) asset on CoinList, you may be eligible to receive staking rewards by having that asset in your CoinList wallet. 


Once you deposit an eligible asset into your CoinList wallet, you are automatically opted into staking rewards. There is no action on your end required to participate, but you may opt-out of staking rewards on CoinList at any time by sending us an email at team@coinlist.co 


How much are CELO staking rewards?

The Celo network currently has an estimated 6% annual rate of return for users that are locking and voting their CELO. Please note that this estimated 6% is subject to change and does not take into the 10% CoinList commission fee. 


Do I have to buy my CELO on CoinList to earn staking rewards?

No. Users who have procured their CELO from other means or trading venues are able to deposit their CELO into their CoinList wallet and start passively receiving staking rewards. 


Who is eligible to earn CELO staking rewards on CoinList?

Anyone who is able to open up a wallet on CoinList and deposits CELO into their account is eligible for CELO staking rewards on CoinList. CoinList wallets are not available in all jurisdictions, please visit this page to see our list of approved jurisdictions. 


When will I be able to withdraw my CELO staking rewards?

Once your CELO staking rewards are distributed into your CoinList wallet, you will be able to withdraw and/or trade your CELO. Typically withdrawals will be instant. 

 

However, please note that if you hold a large amount of CELO on CoinList, we may require an additional 3 days to withdraw your funds in order to unlocking CELO from the Celo network. Unlocking requires 3 days, a timeframe set by the Celo network. 

 

If you wish to ensure instant withdrawals for your Celo at all times, please opt-out of Celo staking by contacting team@coinlist.co


What are CELO staking rewards paid out in?

CELO staking rewards on CoinList are paid out in CELO. This means you will passively accrue additional CELO by keeping your CELO in your CoinList wallet. 


How to opt-out of CELO staking rewards

You will automatically receive staking rewards by holding CELO in your CoinList Wallet. If you would like to opt-out of CELO staking rewards, please email team@coinlist.co

Orchid (OXT) Rewards

Overview

If you complete specific tasks, you be may be eligible to receive OXT rewards deposited into your CoinList Wallet. The initial task will include learning about Orchid and OXT by watching a video and answering 5 questions about the content. If you successfully complete the task, you will be eligible to receive $5 in OXT. Additional tasks will be released at later date that will allow you to earn up to $50 in OXT across all tasks. 


Eligibility 

In order to be eligible for the Orchid Rewards users must be in one of CoinList Market's approved jurisdictions. Users from the following jurisdiction will not be eligible for rewards: Bangladesh, India, Indonesia, Philippines, Nigeria, Russia, Uzbekistan, Thailand, and Vietnam. Please see coinlist.co/legal for more details on approved jurisdictions. 


Additionally: 

  • Users must complete KYC
  • Only one entity per user is eligible
  • In order to receive the education reward, user must correctly answer all five questions following the video to earn the associated reward
  • One education reward per user, valued at $5 in OXT at the time of distribution
  • Additional rewards and tasks will be announced at a future date
  • Maximum of $50 of OXT rewards per user for all tasks
  • CoinList employees and contractors are not eligible 
  • CoinList reserves the right to not distribute rewards to any user for any reason at its sole discretion 
  • By participating, you allow us to share certain information about you with the Orchid foundation

Reward Distribution

For each eligible user, CoinList will distribute OXT, which shall be deposited into such user’s CoinList wallet subject to eligibility within 4 business days after successfully completing the task. The amount of OXT will be calculated at the market price of OXT at the time of distribution in the amount designated for that task. 

 

Additional Terms & Conditions

You agree to be bound by these Rules and the CoinList Terms and Conditions, found here, by participating in CoinList Rewards. CoinList Markets does not guarantee any payment pursuant to the Rules. CoinList Markets reserves the right to change the Rules or Rewards Program at any time at any time in its sole and absolute discretion. CoinList Markets also reserves the right to render a user ineligible for participation in this referral program should it determine, in its sole discretion, that the user has engaged in any fraudulent, deceptive, abusive or unlawful behavior, including but not limited to Prohibited Use or Prohibited Businesses as those terms are defined in the Terms of Service, found here.


What is staking?

Some crypto networks, like Bitcoin, use a Proof of Work (PoW) consensus mechanism where miners validate transactions by solving difficult math problems, other networks use a consensus mechanism known as Proof of Stake (PoS). In PoW networks, miners maintain consensus and secure the network, while PoS networks rely on participants known as validators to perform the same work. 


Validators confirm transactions and maintain consensus on the network to maintain the integrity and security of the blockchain they’re validating. To ensure that validators are acting honestly, PoS networks require validators to stake a minimum amount of tokens native to that network. This stake can be aggregated from many users, not just the validator, and essentially acts as a security deposit – if a validator is confirming invalid transactions, then validators will lose part of the capital they staked. As compensation for their work and for the opportunity cost of capital, validators earn network rewards for their work. These rewards can be shared among their community for users who have provided additional stake. 


Most PoS networks have different and unique consensus mechanisms and economic models. We recommend conducting your own research on each network before participating in any staking program. 


Opting out of automatic CELO staking

You will automatically receive staking rewards by holding CELO in your CoinList Wallet. 


If you would like to opt-out of CELO staking rewards, please email team@coinlist.co

Is there a fee associated with staking on CoinList?

CoinList does not charge users for staking on CoinList, but we do take a commission fee on staking rewards paid out to our users. This commission may vary between assets. The reward rate displayed for the asset reflects this commission.


How do I earn staking rewards on CoinList?

When you deposit or purchase a supported Proof-of-Stake (PoS) asset on CoinList, you may be eligible to receive staking rewards by having that asset in your CoinList wallet. 


Once you deposit an eligible asset into your CoinList wallet, you are automatically opted into staking rewards. There is no action on your end required to participate, but you may opt-out of staking rewards on CoinList at any time by sending us an email at team@coinlist.co 


Which assets does CoinList provide staking for?

CoinList currently supports staking rewards for CELO with support for additional assets coming soon.


When will I be able to deposit additional CELO into CoinList to start earning rewards?

Users who procured CELO outside of the CELO auction will be able to deposit additional CELO by July 11. We will be sure to update all of our users once deposits go live. 

Compliance

What are the risks of investing in virtual currencies?

  • virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
  • legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
  • transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
  • some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
  • the value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
  • there is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
  • the volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
  • the nature of virtual currency may lead to an increased risk of fraud or cyber attack; 
  • the nature of virtual currency means that any technological difficulties experienced by the licensee may prevent the access or use of a customer’s virtual currency; and
  • any bond or trust account maintained by the licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

What is a foreign shell bank?

Foreign shell banks are non-U.S. banks without a physical presence in any country. A "foreign bank" is any bank organized under non-U.S. law or an agency, branch or office of a bank located outside the U.S. The term does not include an agent, agency, branch or office within the U.S. of a bank organized under foreign law.

What is a private banking account?

A “private banking” account is an account (or any combination of accounts) that requires a minimum aggregate deposit of $1,000,000, is established for one or more individuals and is assigned to or administered or managed by, in whole or in part, an officer, employee or agent of a financial institution acting as a liaison between the financial institution and the direct or beneficial owner of the account.  

What is KYC?

KYC stands for Know Your Customer and encompasses certain procedures that we employ to positively identify that you are, who you say you are. We use a number of tools to confirm your identity and ensure your eligibility for the CoinList services. This process can take between 0-3 business days for individuals, and for entities and trusts this can take up a week. 


You may be restricted from certain activities on the CoinList platform until you have completed identity verification. 


What is a foreign financial institution?

A foreign financial institution is: 


(1) a non-U.S. bank; 

(2) any branch or office located outside the United States of a broker-dealer; futures commission merchant or introducing broker; or open-end mutual fund company; 

(3) any other person organized under foreign law (other than a branch or office of such person in the United States) that, if it were located in the United States, would be a broker-dealer; futures commission merchant or introducing broker; or open-end mutual fund company; and 

(4) any person organized under foreign law (other than a branch or office of such person in the United States) that is engaged in the business of and is readily identifiable as: (a) a currency dealer or exchanger; or (b) a money transmitter.  


Who can use wallets? Who can buy and sell cryptocurrencies?

Subject to regulatory restrictions, anyone can use wallets, and anyone can buy and sell cryptocurrencies. There is no accreditation requirement. Users must complete KYC and identity verification. 


You can see a full list of supported jurisdictions here.


Token sales

How can CoinList help with my token offering?

Please fill out our application form here and we'll get back to you.

Which types of currency can I invest with on CoinList?

You can invest with US dollars, Bitcoin, Ether, or USD-C. 

What if my wire does not clear before the sale close?

If your transfer comes in after today's registration deadline, we cannot guarantee your allocation since the token purchases are on a first-come first-serve basis. I apologize for any inconvenience that this may cause.

Investing with Crypto: What is the estimated price?

When you start the investment flow, we show you an estimated conversion rate from crypto. This price is not final and may not reflect the actual investment amount. Your final price is determined once the conversion is executed. For example, if you wait 30 minutes to send BTC after completing the investment flow, the price may have gone up or down in that time. Once we receive your crypto transaction, we will send an email confirmation specifying the price at which we converted your crypto into USD or USDC, the fees charged by CoinList Markets LLC as well as your final investment amount.


Investing with crypto - how do I determine my final investment amount?

If you invested with USD or USDC, your investment amount will be the same amount as your investment less any applicable wire or network fees (not charged by CoinList).


If you invested with BTC or ETH, your final price and investment amount is determined once the conversion is executed and you receive a confirmation. Your final investment amount will be the converted amount of USD or USDC less the applicable fees. 


Your investment is not confirmed until after the payment is received and you complete all the required documentation.  


Investing with crypto - do I need to do anything to complete the conversion?

No - when you invest in a Token Sale on CoinList with crypto, we will automatically convert your crypto into the currencies that are being accepted by the issuer. Once you have transferred the crypto, you do not need to perform any further actions and will receive an email confirmation. If you do not wish to have CoinList Markets LLC convert your crypto you may convert your cryptocurrency elsewhere and use such converted currency instead.


Investing with crypto - how is the conversion price determined?

We display an estimated price as you are going through the investment flow [read more]. If you deposit crypto into your CoinList wallet immediately after finishing this step, it will likely be close to the actual conversion rate. However, we cannot guarantee this - conversion rates are determined by the market and can change quickly. 


Once we receive crypto, we will initiate the conversion and our liquidity partners provide a conversion price. CoinList selects the best price from among the offers. This is the price you will receive.

Investing with crypto - what if I don’t like the price provided by CoinList?

By using the conversion services, you are agreeing in advance to the final price determined by CoinList. If you would like to control the conversion price, please convert any crypto to USD or USDC prior to initiating the investment. 


Why was my crypto converted?

All investments done via CoinList are denominated in USD, and so regardless of whether someone pays with crypto or USD, we will denominate your investment in USD (or USDC). You can read about how we determine a conversion rate at https://coinlist.co/help/how-is-the-price-determined.


In many cases, issuers want to allow investors to participate with crypto but do not want to hold crypto on their balance sheets. In those cases, CoinList will convert your investment into USD (or another cryptocurrency that the issuer wants to hold).

Trading

How do I redeem Wrapped Bitcoin (WBTC) for BTC?

To unwrap WBTC into BTC, you first need to have WBTC in your CoinList wallet. Once your wallet is funded with WBTC:


  • Click “Unwrap” from inside your WBTC wallet.
  • Enter the amount of WBTC you wish to swap into BTC
  • Click “Confirm Unwrap” to receive BTC directly in your BTC wallet.


WBTC will be debited from your WBTC wallet and you will receive BTC in your BTC wallet. 


Please note that you will have two different wallets. You will not receive BTC in your WBTC wallet. 


What are the fees?

You can find the most up to date information on trading fees here.


What is Wrapped Bitcoin (WBTC)?

Wrapped Bitcoin (WBTC) is an ERC-20 token backed 1:1 by Bitcoin and held at Bitgo Trust, and the underlying holdings are verifiable here. WBTC brings the liquidity of Bitcoin to the Ethereum ecosystem. 


Users can wrap and unwrap BTC seamlessly via their CoinList wallet.

Are there minimum or maximum order sizes?

Yes, you can find the most up to date minimum and maximum trade limits here https://coinlist.co/legal


How do I make a trade?

When you're logged in, click on Trade in the left navigation. 


Once you see the trading screen. You will then be prompted to enter an amount of a specific cryptocurrency you wish to buy or sell. Once you have set the amount, you can preview the order. 


After selecting “preview order”, you will be presented with the price for your order. You will have 30 seconds to confirm the trade. If you do not confirm the trade within 30 seconds, you will be required to re-input your order. The price may change after the 30 second window. Once you confirm the order, the trade will be considered final and it will be executed, you will see the resulting balances in your applicable CoinList Wallets.

Are there minimum price increments for orders?

Yes, but these are not uniform across all assets, please see https://coinlist.co/legal for the most up to date information. 

What assets can I trade?

You can view currently supported assets on https://coinlist.co/legal




Do all users automatically have access to CoinList wallets & trading?

Depending on when you signed up for CoinList, you may need to complete additional compliance in order to use wallets and trading. You can complete your registration at https://coinlist.co/wallets/new.  New users should automatically have access to wallets and trading, subject to additional jurisdiction restrictions. 

How to buy Algorand (ALGO)

To buy Algorand (ALGO):


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, MKR, DAI, ALGO, and other cryptocurrencies. 
  • 3. Buy ALGO - Once your deposits have cleared, you're ready to go. You can store your ALGO in your online CoinList wallet for free.

How long does it take to wrap and unwrap BTC?

A CoinList affiliate manages its own pool of BTC and WBTC, so the process is usually immediate. When demand is high, it is possible that the pool temporarily runs out of BTC or WBTC. If that is the case, the wrapping or unwrapping service will pause until the pool is replenished.


You may choose to hold your funds to be automatically converted when the pool is replenished. This situation is usually addressed within (6) to twenty-four (24) hours.


How long does a trade take to clear?

Confirmed trades typically take only a few seconds to clear and to be reflected in your CoinList Wallet. 


How do I get Wrapped Bitcoin (WBTC)?

To obtain WBTC, you first need to have BTC in your CoinList wallet. You can either directly deposit BTC in your wallet or you can buy BTC through CoinList. Once your wallet is funded with BTC: 


  • Click “Wrap” from inside your BTC wallet.
  • Enter the amount of BTC you wish to convert into WBTC
  • Click “Confirm Wrap” to process the transaction

BTC will be debited from your BTC wallet and you will receive WBTC in your WBTC wallet. 

Please note that you will have two different wallets. You will not receive WBTC into your BTC wallet. 

What are the fees to Wrap and Unwrap WBTC?

CoinList charges a flat 0.25% trading fee to wrap or unwrap WBTC.

How to buy Ethereum (ETH)

To buy Ether (ETH)


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, ALGO, OXT, and other cryptocurrencies.
  • 3. Buy ETH - Once your deposits have cleared, you're ready to go. You can store your ETH in your online CoinList wallet for free.

How to buy Bitcoin (BTC)

To buy Bitcoin (BTC)


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, MKR, DAI, ALGO, and other cryptocurrencies.
  • 3. Buy BTC - Once your deposits have cleared, you're ready to go. You can store your BTC in your online CoinList wallet for free.

How to buy Orchid (OXT)

To buy Orchid (OXT):


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, MKR, DAI, ALGO, and other cryptocurrencies. 
  • 3. Buy OXT - Once your deposits have cleared, you're ready to go. You can store your OXT in your online CoinList wallet for free.

How to buy Dai

To buy Dai:


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, MKR, DAI, ALGO, and other cryptocurrencies.
  • 3. Buy DAI - Once your deposits have cleared, you're ready to go. You can store your DAI in your online CoinList wallet for free.

How to buy Maker (MKR)

To buy Maker (MKR):


  • 1. Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  • 2. Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit U.S. dollar-based stablecoin, USDC. And you can deposit BTC, ETH, MKR, DAI, ALGO, and other cryptocurrencies.
  • 3. Buy MKR - Once your deposits have cleared, you're ready to go. You can store your MKR in your online CoinList wallet for free.

How to buy CELO

  • Create an account - Creating an account on CoinList takes minutes. You'll need to provide identity information. And we require 2-factor authentication for added security.
  •  Deposit U.S. dollars or crypto - Funding with U.S. dollars can be done with wires or ACH. You can also deposit the U.S. dollar-based stablecoins USDC and DAI. Additionally, you can deposit BTC, ETH, ALGO, OXT, MKR, and other cryptocurrencies.
  • Buy CELO - Once your deposits have cleared, you're ready to go. You can store your CELO in your online CoinList wallet for free.

NEAR Offering

If the token supply cap is hit, how is priority determined?

Priority is granted on a first-come, first-served basis based on time of completed purchase. A purchase is only considered complete once funds have cleared.


You will need to have sufficient funds in your CoinList wallet to make the purchase - you can fund your wallet during the purchase, or beforehand. 


Please see here for instructions on funding your purchase: https://coinlist.co/help/how-can-i-fund-my-purchase

How will tokens be received after purchase?

Following the sale, CoinList will reach out to purchasers to collect wallet addresses. Purchasers will be able to use their choice of wallet so long as they are able to generate an address and receive NEAR tokens in that wallet.

Is there a cap on how many tokens I can purchase?

Purchasers are limited to 5M tokens (across all options). Purchasers wanting to purchase tokens in the ‘Option 1’ tier are limited to 100K Option 1 tokens (but can purchase additional tokens from Options 2 and 3 up to 5M total).

Can I participate in the sale without going through KYC?

No. Anyone who wants to participate in the sale must go through KYC/AML (Know Your Customer/Anti-Money Laundering) checks.

What jurisdictions are blocked from the sale?

A number of jurisdictions are blocked from participating in the sale:


BELARUS 

CHINA 

CONGO, THE DEMOCRATIC REPUBLIC OF THE 

CUBA 

IRAN, ISLAMIC REPUBLIC OF 

LIBERIA 

MYANMAR 

SUDAN 

SYRIAN ARAB REPUBLIC 

UNITED STATES 

ZIMBABWE 


Additionally, CoinList is unable to support crypto trading or wallets for a number of jurisdictions. You can see a list of unsupported jurisdictions here: https://coinlist.co/legal

Where can I see common questions answered about the project, its economics or technical design?

For more information about NEAR, the following reference materials will likely be useful:


See:

https://docs.near.org/docs/faq/general_faq

https://docs.near.org/docs/faq/economics_faq

https://docs.near.org/docs/faq/technical_faq


How can I fund my purchase?

We will display payment information once the Sale Period starts. You can pay with USD, USDC, BTC, or ETH.


  • If you fund your account and purchase tokens with USDC, there are no fees. You can deposit USDC into your CoinList wallet anytime at https://coinlist.co/wallets.

  • If you fund your account and purchase with ETH or BTC, it will be converted to USDC at the time of purchase. An estimated conversion rate will be shown at the time of purchase and you will also incur a 0.50% transaction fee from CoinList for converting such funds. All purchases will be denominated in USD. You can deposit ETH and BTC into your CoinList wallet anytime at https://coinlist.co/wallets.

  • If you intend to fund your purchase with USD, please note that wire transfers can take 1-3 days to clear depending on your bank. We highly recommend paying with USDC where possible.

What is the release schedule of tokens?

All tokens are subject to a 40-day holding period. You may stake or delegate tokens during the holding period.

  • Option 1: Freely transferable after 40-days.
  • Option 2:  Tokens release linearly during the 12-month period starting when token transfers are enabled on the network.
  • Option 3: Tokens release linearly during the 24-month period starting when token transfers are enabled on the network.


If the 40-day holding period has not completed by the time when token transfers are enabled, for either options 2 or 3, it is treated as a cliff lockup until the 40 days from purchase are complete.

What is a valid proof of residence?

You can use any official document where your address is stated. It could be a bank statement, a utility bill or lease agreement. The document must be not older than 3 months.

How does Staking and Delegation work with my tokens?

Tokens can be staked or delegated normally even while they are locked.

Pro Trading

Deposits and Withdrawals

Deposits 


You can deposit any supported currency/asset into CoinList to fund your account. Once your funds are in your CoinList wallet, you will be able to immediately transfer them to CoinList Pro. There are no transaction fees when moving funds from your CoinList wallet to your CoinList Pro wallet. 


USD Deposits 

  • Log into your CoinList account 
  • Visit https://coinlist.co/wallet_redirect/usd
  • Click “Deposit” 
  • If you would like to send in an ACH, please select “Bank Transfer” and connect your bank account  
  • If you would like to send in a wire, please select “Wire” and use our wire instructions 
  • Once your USD is in your account, visit https://coinlist.co/wallet_redirect/usd and click “Send to Advanced Trading”
  • Input the amount you’d like to send to CoinList Pro
  • Click “Go to CoinList Pro”
  • Your USD will be sitting in your CoinList Pro account 

Crypto Deposits 

  • Log into your CoinList account 
  • Visit https://coinlist.co/wallets
  • Go to the wallet for the asset you’d like to deposit 
  • Click “Deposit” 
  • Copy and paste or Scan the QR code to obtain your CoinList wallet address 
  • Initiate your transfer 
  • Once your crypto is in your account, visit your wallet and click “Send to Advanced Trading”
  • Input the amount you’d like to send to CoinList Pro
  • Click “Go to CoinList Pro”
  • Your crypto will be sitting in your CoinList Pro account 

Withdrawals 


You can withdraw any supported currency/asset out of CoinList to a wallet of your choice. There are no transaction fees when moving funds from your CoinList Pro wallet to your CoinList wallet. 


  • Visit https://trade.coinlist.co/settings/transfers
  • Select the amount you’d like to withdraw and withdraw that amount to your CoinList wallet 
  • Visit the corresponding wallet on https://coinlist.co/
  • Click “withdraw” and follow the instructions to execute the transaction 
  • For USD, you will be able to send an outbound ACH transfer or Wire transfer 
  • For crypto, you will be able to send an outbound transfer to a wallet of your choosing 


FAQ on Deposits & Withdrawals 


Can I deposit dollars, euro, yen, or other currencies into my account?

  • CoinList Pro currently accepts US dollars (USD). We do not currently support other fiat currencies.

Is there a fee to deposit funds in my account?

  • No, CoinList Pro does not charge a deposit fee. 

Where can I see a history of my deposit activity?

  • To view your transaction history, click on the dropdown menu in the upper right of the platform, select Account Settings, and then choose History.



API

Creating an API Key


In order to access CoinList Pro’s API, you will need to generate an API key and secret. API keys represent read, write, and/or fund transfer entitlements on a specific CoinList entity's trading account.


To get your unique API key, click on the dropdown menu in the upper right of the CoinList Pro platfor, select API, and then click Create New Key.


Accessing API Documentation


Here is the direct link to CoinList Pro’s API documentation.


To access CoinList Pro's API documentation from the trading platform, click on the dropdown menu in the upper right of the platform, select API, and then click API Documentation.


Getting Started

Create an account 

  • Visit https://coinlist.co/register
  • Enter in your first name, last name, and email 
  • Create your password
  • Your password is required to have a minimum of 10 characters
  • Verify your email 


Open up your wallet 

For individuals, we require:

  • Name
  • Country + state of residence 
  • Address
  • Date of birth 
  • SSN (USA only)
  • Phone number 
  • Selfie 
  • Photo of government-issued ID 
  • Occupation 

For companies, we require:

  • Name of entity 
  • Country + state of residence of the entity 
  • Company type 
  • Tax ID number (US only)
  • Incorporation date 
  • Incorporation location 
  • Company address
  • Information on major shareholders (any individual or entity that owns 25%+)
  • Documentation attesting to major shareholder ownership 
  • Information on the signatory for the company 
  • Selfie of the signatory 
  • Photo of government-issued ID for the signatory 
  • Signatory’s occupation 

Once you’ve provided that information, the last step is to set up 2FA for your account. We recommend using common 2FA applications like Google Authenticator, Duo, or using an Yubikey. 



Account Management

Enabling and Disabling One-Click Trading


CoinList Pro allows you to choose between submitting orders with a single-click or receiving a notification containing your order details which must be affirmed in order to submit the order into the market.


To manage your order notification settings, click on the dropdown menu in the upper right of the platform, select Account Settings, choose My Preferences, and then enable or disable notifications by using the control next to “Display confirmation dialog before placing trades.”


Note: disabling order notifications will result in orders being submitted immediately into the market upon placement. Please exercise caution when utilizing one-click trading.


Manage Order Status Updates


CoinList Pro allows you to control the amount of order status update messages that you receive.


To manage your order status updates, click on the dropdown menu in the upper right of the platform, select Account Settings, choose My Preferences, and then enable or disable notifications by using the control next to “Display notifications for order status updates.”



Placing Orders

Market orders refer to trades that are purchasing a given asset at the current market price (i.e. spot price) for the asset. You can place a market order by following these instructions: 


  • Choose the trading pair - click on the trading pair you want to use to trade 
  • Choose the order type - click on the order type you would like to use
  • Enter the trade size - define either the amount of crypto or the US dollar notional value to determine the size of the trade
  • Specify your order price - if using a price order, such as a limit or stop, enter the price at which you want to place the order. If using a market order, no price needs to be entered.
  • Choose to buy or sell - click on the buy or sell button to submit the order

Order Type

Trades can be submitted with different conditions known as order types. These order types allow traders to specify criteria related to how and at what price a trade may be placed.


CoinList Pro supports several order types, including:


Market


  • Description - market orders execute at the next available price in the market. No price is specified with the order, and the order is filled at the current market price
  • Use case - traders use market orders to enter or exit a trade quickly when execution certainty is a higher priority than price execution
  • Traders should be cautious when using market orders in thinly traded markets where the bid-ask spread may be wide and liquidity may represent an issue for price slippage, causing orders to get filled for a higher price if they are buying, or a lower price if they are selling

A market order is the most straightforward type of order. It executes immediately against the best price available. As long as there are willing buyers and sellers, market orders are filled.


A market sell will match the best available bids on the order book, and a market buy will match against the best available asks on the order book.

Market orders are often used when you need to prioritize speed over price, for example, when taking advantage of a fast-moving bull run. You'll use this order when you need your trade to execute immediately at the current best price available.


Limit


  • Description - limit orders are used to specify a price limit at which the order must be executed. Limit orders to buy are placed below the market and limit orders to sell are placed above the market. Since the limit order must be filled at the designated price or better, traders use limits to define the worst price at which the order will be executed, prioritizing price execution over execution certainty
  • Use case - traders use limit orders to enter positions, setting orders at points that act as profit targets, as well as to exit positions. Limits can be placed in advance once a position has been entered, and the order will automatically execute once the price conditions have been met
  • Since a limit order must be executed at the specified price or better, the market may touch the limit price several times with the trader not receiving a fill, depending on where the trader’s order is in order book queue
  • The market must trade completely through a limit order’s price in order for a trader to earn a complete fill and partial fills can occur if only part of the order is executed
  • A limit order remains in the order book until the order is either executed, canceled, or expires

A limit order allows you to specify a price and amount you would like to buy or sell at.


Example: If the current market price is 8000 and you want to buy lower than that at 7900, then you would place a limit buy order at 7900. If the market reaches 7900 and a seller’s ask matches with your bid, your limit order will be executed at 7900.


Stop Market


  • Description - stop market orders execute at the next available price once the designated trigger price crosses the stop price. Stop orders to buy are placed above the market and stop orders to sell are placed below the market. 
  • Use case - traders typically use stop orders in an attempt to limit losses if the market moves against a market position or to protect profits on an open position, but the order type can also be used to initiate a new position. Once the stop price is touched, the stop order is said to have been "elected," will be treated as a market order, and will be filled at the best possible price
  • Stop orders do not guarantee execution at the stop order price, and price slippage may occur in certain market conditions. Unlike limit orders, stops are not required to be executed at the designated price or better

CoinList Pro supports two kinds of triggerable orders: stops and take profits. These are orders that aren't added to the order book until some price threshold is reached.


Stop Market / Limit


A stop market or stop limit order is an instruction to add a market or limit order to the book once the trigger price has crossed the stop price. By default, the stop price indicates the mark price at which to trigger the stop, but stops may also be configured to trigger on last trade price or underlying index price rather than mark price.


Stop orders rest in the matching engine until the trigger price goes 'outside' the stop price:

  • buy - the stop triggers when the trigger price is greater than or equal to the stop price
  • sell - the stop triggers when the trigger price is less than or equal to the stop price

Upon triggering, the stop order is converted to a regular market or limit order. This order becomes available for execution in the first auction following the one which triggered the stop. The order will incur the standard fees, as any order inserted at the time of the trigger would.


While it is untriggered, a stop order is invisible to other traders, and is not included in the book. Once it is triggered it becomes visible (as it is now a normal market or limit order).


Note that the time priority of the order is based on the time at which it was triggered, rather than the time at which the stop was last updated.


Trailing Stop


A stop market order may be specified with either a fixed or percentage trail value, which causes the stop price to be pegged to no more than a fixed offset away from the order's trigger price (which is a mark price, index price, or last trade price, depending on the order's specified trigger type).


When the trigger price moves away from the current stop price, the stop price is moved as well, thus the stop price trails the trigger price. (Note however that when the trigger price moves towards the current stop price, the stop price doesn't change, otherwise the order would never trigger.)


For example, on a stop market sell order, setting a $-100 trail value will have the effect of setting the stop price $100 below the trigger price. If the trigger price is $1000 at the time the order is entered, the stop price will be $900. If the trigger price moves up to $1050, the stop price will be updated to $950. If the trigger price then moves down to $990, the stop price will stay at $950, and if the trigger price keeps moving all the way down to $950, the order will be triggered, and will convert to a normal market sell.


In other words, the stop price of a stop sell order will move up along with the market, but is kept constant as the price falls towards the stop (and vice-versa for a stop buy order).


Take Profit Market


  • Description - take profit, or market-if-touched, orders execute at the next available price once the designated trigger price (by default, the mark price) crosses the stop price
  • Use case - traders typically use take profit orders to exit positions once a price level has been reached although the order type can be used to initiate a position as well. Since the order executes at market once the market trades at the order price, execution certainty is prioritized over price execution
  • Take profit orders do not guarantee execution at the order price, and price slippage may occur in certain market conditions. Unlike limit orders, take profits are not required to be executed at the designated price or better
  • A take profit order will not be executed if the trigger price fails to touch the take profit specified price

A take market or take limit order is the same as a stop market or limit order, but with the trigger directions reversed. That is:

  • buy - the take profit order triggers when the trigger price is less than or equal to the stop price
  • sell - the take profit order triggers when the trigger price is greater than or equal to the stop price

Post-Only Order 


The post-only order is a limit order that ensures the order will be added to the book and not match with a pre-existing order. If your order matches with a pre-existing order, your post-only limit order will be rejected.


The Post-Only Order ensures that you will receive the maker rebate, and not pay a taker fee. It prevents placing a limit buy order that matches against the sell side of the order book (and vice versa, for sell orders), which would normally result in taker fees.



Supported Assets + Trading Pairs

Currently, CoinList Pro accepts BTC, ETH, ALGO, OXT, and USD on the exchange. Supported trading pairs include: 


  • BTC/USD
  • ETH/USD
  • ETH/BTC
  • ALGO/USD
  • OXT/USD
  • CELO/USD
  • CELO/BTC
  • CELO/ETH

If you attempt to deposit anything but these coins to your CoinList wallet on the exchange, you will not receive it. CoinList is not responsible for any lost funds.


We plan to support additional cryptocurrencies in the future. If there are specific coins that you would like to be supported on CoinList Pro, please email us at team@coinlist.co



Maker and Taker Definitions

In theory, a Maker is an order that adds liquidity to the order book and a Taker is an order that removes liquidity.


In practice, there are some edge cases on CoinList Pro that one should be aware of.


1. A market order is a taker unless:

  • It remains unfilled (due to price protection) and sits on the orderbook for longer than one auction

2. A limit order is a maker unless:

  • It crosses in the current auction AND it crosses at a price that is through the previous auction price 
  • Through the previous auction price means a buy that is higher than the previous auction or a sell that is lower than the previous auction price
  • It crosses in the current auction AND it crosses at a price that is equal to the previous auction price AND it is on the side (buy or sell) without any unfilled orders

Viewing Orders

Viewing Actively Working Orders


All orders that are actively working in your account can be viewed in the orders module. This will include orders for all pairs you are trading as the default, which can be filtered to the currently selected asset to focus exclusively on one trading pair.


Viewing Historical Order Activity


CoinList Pro’s “Orders” module shows your order history, including orders that have been filled, canceled, and rejected.


Viewing Filled Orders


CoinList Pro’s orders module shows your filled orders in two different places: Fills shows you exclusively filled order activity and Order History shows fills along with other order activity.



Closing a Position

Open positions can be quickly closed and all working orders for a contract can be canceled when using CoinList Pro’s order book in trade mode.


To close an entire position and cancel all working orders for a particular contract, click on the manage dropdown and select Close Positions.


Note: This feature uses a single market order to close the position, which could impact the price at which the position is closed depending on market conditions and liquidity when the order is placed.


Closing Positions Quickly


Open positions can be quickly closed and all working orders for a contract can be canceled directly from CoinList Pro’s positions module.


To close an entire position and cancel all working orders for a particular contract, click on the X next to the contract position you wish to close and select Close Positions.


Note: This feature uses a single market order to close the position, which could impact the price at which the position is closed depending on market conditions and liquidity when the order is placed.


Enabling and Disabling Order Confirmations

Order confirmations can be turned on and off in order to facilitate the trading experience that you want.


If the order confirmation is enabled, a window will be displayed after clicking the buy or sell button on Order Entry, which will show order information and either require the confirmation of the buy or sell action to actually submit the order or choosing to halt the order from being submitted by clicking Cancel or closing out of the order confirmation window.


If the order confirmation is disabled, one-click trading is activated and clicking the buy or sell button will submit your order without any additional pre-trade confirmation.


To enable or disable the order confirmation, click on Settings in Order Entry and either check to enable or uncheck to disable.


Entering Order Size

Your order size can be entered in two ways when using Order Entry to place an order:


  • Quantity of base asset - choose the amount of the asset you want to trade
  • US dollar value - specify the US dollar amount as the trade size

When choosing either order size option, you will be able to reference the other value, which will automatically populate once you enter the desired contract quantity or notional value, before placing the order.  


To select the desired order size method, click the dropdown menu in the quantity/notional value field.


Quickly Entering Maximum Order Size


Maximum order sizes can be rapidly determined with one-click in Order Entry, allowing you to quickly go “all-in” if a trading opportunity is presented.



To quickly size your order with the maximum buying or selling power in your account, simply click the max buy or max sell buttons, and the quantity or notional value will automatically populate with the largest order size possible for your account.


Chart Preferences

Changing Chart Timeframes


CoinList Pro’s chart supports multiple timeframes, allowing you to easily view market data across different periods of time.


To change timeframes, click the periodicity dropdown and select the desired period.


The following timeframes are currently supported:


  • Minute - 1, 5, 15, and 30 minutes
  • Hourly - 1 and 4 hours
  • Daily - 1 day
  • Weekly - 1 week


Changing Chart Styles


CoinList Pro’s chart supports multiple charting styles, allowing you to visualize market data just the way you want.


To change the chart style, click the candle icon between the periodicity dropdown and the compare dropdown and select the desired style.


The following chart styles are currently supported:


  • Bar
  • Baseline delta
  • Candle
  • Hollow candles 
  • Heiken Ashi
  • Area
  • Line


Comparing Two Symbols on the Same Chart


CoinList Pro’s chart allows you to add a second product to a chart in order to conduct comparison analysis and explore the price relationship between two assets.


To add a second symbol to the chart, click on compare in the lower right of the chart area and select the desired asset that you wish to add for comparison.


Display Preferences

Adjusting the Displayed Price Levels


The depth of the order book prices can be adjusted to increase or decrease the increments between price levels that are displayed.


To adjust the displayed price levels, click on the controls (- and +) in the lower right of the Order Book.


Managing the Displayed Columns


CoinList Pro’s orders module can be configured to view the information that is most important to you about your account orders.


To adjust the displayed columns, click on the settings button, select Manage Columns, choose the order data you would like to be displayed, and click Done.


Resetting the Default Column Display


CoinList Pro’s orders module can be easily reset to the default display if you have made changes that you would like to undo.


To reset the displayed columns, click on the settings button and select Reset Widget.


Canceling Orders

CoinList Pro’s order book supports canceling working orders when in trade mode.


You can cancel individual working orders or cancel all working orders quickly in CoinList Pro’s order module. To cancel individual orders, simply click the trash can icon next to the order you wish to cancel.


Modifying Working Orders

To modify the price or asset quantity of a working order, click on the edit icon next to the order you wish to modify, make the necessary modifications, and click Modify.


Trading from the Order Book

CoinList Pro’s order book can be used to place trades and manage orders directly on the order book, allowing you to take trading action while you view market depth.


Order book trading includes:

  • Placing market orders
  • Placing price orders (limit, stop, take profit)
  • Quick order size presets
  • Position size
  • Modifying the price of working orders
  • Canceling individual orders
  • Closing a position at market


Price Protection

In order to prevent prevent large slippage on the exchange, CoinList Pro employs price protections on its market and limit orders.


Price Protection of Market Orders


This is the maximum (buy market) and minimum (sell market) price that can be executed via a market order. If a market order has remaining unfilled quantity, it will effectively become a resting limit order at the maximum/minimum price.


  • Market buy limit protection price = best ask * (1.05)
  • Market sell limit protection price = best bid * (0.95)

Price Protection of Limit Orders


This is the maximum buy limit and minimum sell limit price that can be submitted via a limit order. There is no minimum limit on a buy limit price or maximum limit on a sell limit price.


  • Buy Limit Price Maximum: Reference Price *(1.05)
  • Sell Limit Price Minimum: Reference Price *(0.95)
  • Buy limit orders more than the Buy Limit Price Maximum and sell limit orders less than the Sell Limit Price Minimum will be rejected

If an order is a Stop Limit Order, the Reference Price is the Stop Price, otherwise it is chosen in the following order:


1. Last Trade Price

  • if the last auction did not have a fill, go to 2

2. Best bid if it is higher than, or best ask if it is lower than, the previous midpoint quote.


Mobile Apps

Setting up 2FA

In order to use the CoinList mobile app, you must set up device based 2FA. CoinList does not support SMS or phone-based 2FA.


Enable Two-Factor Authentication

Use multi-factor authentication to secure your account. Once enabled, you'll be required to enter a code created by an app on your phone like Google Authenticator, Duo Mobile, or Microsoft Authenticator to log in to your CoinList account.


STEP 1

Get an authentication app for your phone or tablet by downloading and installing:


STEP 2

Open the authentication app, tap the "+" icon in the top right of the app, and scan the QR code image with your phone or tablet's camera.

Make sure to save the security codes in case you lose access to your 2FA device. 


STEP 3

Enter code generated by your app when prompted

Once the QR code is scanned, enter the 6-digit code generated by your authentication app in your CoinList account


You are done!

Is there a contact email?

All questions can be sent to team@coinlist.co.


Security & 2FA

CoinList use two-factor authentication (2FA) for every account and most transactions, and we partner with top custodians like BitGo and Gemini Custody so your funds are safe. Funds held in cold storage are insured by our custodian partners' insurance policies. Best of all, crypto storage is free. We don’t charge any custody or wallet fees when using  the CoinList app.

What is CoinList and the CoinList Mobile App?

CoinList is where early adopters trade and earn the best digital assets.


With the CoinList app, you can:

- Buy and sell bitcoin, ether, and other leading cryptocurrencies with U.S. dollars or stablecoins

- Securely store, deposit and send your crypto using our best-in-class custody partners with no fees

- Earn yield on proof-of-stake assets like Celo (5.4% APY as of Aug 3, 2020)

- Convert your bitcoin into wrapped bitcoin and start participating in DeFi

- Coming soon: new assets like Filecoin



What are the minimum device requirements for the CoinList mobile app

For the iOS, you will need a device with iOS 11.4+ and screen no smaller than the iPhone SE 


For Android, you will a device with at least Android 5.X (API level 21). All android versions are supported up to Android 10.X  A recent Android phone should work with the CoinList App. An example of a minimum specs for a supported device is the LG Nexus 5. 


I have questions about payments on the mobile app: How do I link my bank account, how long does a crypto transaction take, etc.?

For all information regarding payments and CoinList wallets, please see: https://coinlist.co/help/payments

Topics include:

  • How long do wire and ACH transfers take?
  • How long do bitcoin transactions take?
  • How long do ether transactions take?
  • Can I fund my wallet using my online exchange wallet?
  • Are there deposit and withdrawal fees?
  • Are my funds secure in CoinList Wallets?
  • Are there fees for storing assets in CoinList Wallets?

What is KYC/AML?

KYC stands for Know Your Customer and encompasses certain procedures that we employ to positively identify that you are, who you say you are. We use a number of tools to confirm your identity and ensure your eligibility for the CoinList services. This process can take between 0-3 business days for individuals, and for entities and trusts this can take up a week. 


In order to trade on the CoinList mobile app, you need to pass identity verification and KYC/AML (Know Your Customer/Anti-Money Laundering) checks. These checks apply equally to U.S. and non-U.S. residents. In general, you will need to provide name, address, a selfie, and government-issued ID image. You may be restricted from certain activities on the CoinList platform until you have completed identity verification. 




I have questions about staking and rewards

For all answers to questions about various reward programs and staking, please visit coinlist.co/help/rewards


Topics include

  • CoinList Referral Rewards
  • What is CELO staking?
  • Orchid (OXT) Rewards
  • What is staking?
  • Opting out of automatic CELO staking
  • Is there a fee associated with staking on CoinList?
  • How do I earn staking rewards on CoinList?
  • Which assets does CoinList provide staking for?
  • When will I be able to deposit additional CELO into CoinList to start earning rewards?


Who can use CoinList Mobile App?

Most people can use the CoinList Mobile App! As long as you have a compatible device and reside in one of our supported jurisdictions. 


U.S. people from more states can trade and store virtual currencies on CoinList as long as they meet local laws regarding investment compliance and complete KYC. Non-US residents can trade on CoinList as long as they meet local laws regarding investment compliance. Please visit coinlist.co/legal for more information on support jurisdictions and contact team@coinlist.co with any questions.


I have questions about trading on the mobile app: How do I trade on the mobile app? How much are the fees? Etc.

For all information on trading related questions for the mobile app, please visit: https://coinlist.co/help/trading


Topics include:

  • How do I make a trade?
  • What are the fees?
  • How long does a trade take to clear?
  • Are there minimum price increments for orders?
  • What assets does CoinList support for trading?
  • What is Wrapped Bitcoin (WBTC)?
  • How do I get Wrapped Bitcoin (WBTC)?
  • How do I redeem Wrapped Bitcoin (WBTC) for BTC?
  • How long does it take to wrap and unwrap BTC?



Is CoinList licensed or regulated?

CoinList Markets, LLC, which operates the mobile app, is registered as a money services business with the Financial Crimes Enforcement Network (FinCEN), Registration Number 31000158383629. CoinList Markets, LLC is registered with the Nationwide Multistate Licensing System and Registry (NMLS), ID number 1785267. 


CoinList also operates other entities. You can view the full list of entities and affiliates and their associated licenses at coinlist.co/legal



Why do you need my SSN?

Your SSN is required under our KYC/AML policy. We verify US investor's social security number and birthdate against credit records then verify the investment signatory against OFAC and similar databases to flag prohibited or high risk persons and entities.


What are the risks of owning or trading in virtual currencies?

What are the risks of owning or trading in virtual currencies?

  • virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
  • legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
  • transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
  • some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
  • the value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
  • there is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
  • the volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
  • the nature of virtual currency may lead to an increased risk of fraud or cyber attack; 
  • the nature of virtual currency means that any technological difficulties experienced by the licensee may prevent the access or use of a customer’s virtual currency; and
  • any bond or trust account maintained by the licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.